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Our Expertise

ACER hires, trains, certifies, and deploys qualified technicians dedicated to the expansion and maintenance of both wired and wireless telecommunication networks. We have core competences in the installation, testing, troubleshooting, and project management of outside plant work-scopes. Focused, but not limited to projects such as the following:

– Low voltage communication cable (Fiber Optic) splicing
– Construction of small cell sites
– Placement of communication cable (Underground or Aerial)
– Maintenance of existing network communication cable

Splicing technicians fuse fiber optic cables together using specialized fusion splicing equipment designed to splice either a single fiber or multiple (ribbon) fibers. Once spliced, a test of the splice using the proper testing equipment and method must be accomplished to ensure there has not been a significant loss of light transmission during the splicing process. After performing a fiber optic cable splice, even if spliced incorrectly, the splice may still permit light transmission, but have a significant rate of light loss and in return unsatisfactory results in transmission speeds. Utilizing both the splicing and then testing of fiber optic cables is the only way to be certain that optimal results have been achieved. Whether there is a need to install new fiber lines, replace a damaged line, or troubleshoot an outage, ACER Splicing Techs will handle the job efficiently and accurately the first time utilizing the latest in modern tooling and test equipment.

Small cells are wireless transmitters and receivers designed to distribute network wireless coverage to smaller areas than traditional large towers. While tall, high-power “macro” towers keep the network signal strong across large distances, small cells suit more densely populated areas like the urban core of cities. Unlike traditional tower placements on private land, small cells are typically installed in the public right of way on light poles, traffic signals, utility poles, and building roof tops. ACER Small Cell Technicians will typically have a blended skill set of traditional utility construction methods and detailed transmitter, receiver, and wiring installation. These skills in addition to an exhibited troubleshooting ability are key to the successful completion of these projects.

With the uncertain and sometimes harsh weather in the South-East it is not uncommon to put utility lines below the ground instead of in the air. Today most businesses and communities would prefer to have underground cabling supporting their networks to protect against weather related disturbances to their lives and operations. As such underground utility installation requires the proper experience, equipment, and manpower to have projects completed accurately and on time. Whether the installation requires trenching, manhole entry, directional boring, or other types of construction/installation techniques, having an experienced and motivated project team will make all the difference in the outcome.

Even as underground utilities have come into favor in many areas, underground installation is not always the most efficient form of placement. If rocky ground conditions exist, or you are in dense areas of congestion that are cluttered with other underground utilities, other avenues may need to be considered. Often cost and/or ease of work will drive enterprises and communities to engage aerial services for placement or installation. These work-scopes require not only the proper equipment, but also the training in proper techniques to ensure cabling is safely secured and operating reliably. In addition to the skills required technicians must ensure that proper safety protocols are followed so that everyone in the area is protected from injury and no structures risk being put into danger.

Safety Policy

At ACER it is our policy to provide a safe and healthy work environment for our employees and partners. To accomplish this, we promote industry safety standards and environmental awareness in addition to employee training programs that encourage safe work practices. These policies are designed to avoid injury and promote safety education. ACER intends to always comply with applicable Federal, State, and Local laws and ordinances having jurisdiction in the areas in which work is being carried out.

Accidents can cause suffering and/or financial loss to our employees, customers, and ACER itself. Due to this, accident prevention is an integral part of our operating policies.  Each project, task, and activity will be planned with the necessary procedures and expenses to avoid bodily injuries, damage to the work site, and damage of work materials.

Safety is the responsibility of every employee at ACER. The coordination of safety policies and procedures are directed by the Vice President of Technical Operations and monitored and carried out by the designated worksite leadership based on the conditions and scope of the work being accomplished. All company employees are required to follow safe work standards and to take an active part in protecting themselves, their fellow workers, others, and the work site. Active safety engagement requires a “see something, say something” culture that promotes the enforcement of proper safety protocols. The proper use of personal protective equipment and attending crew safety meetings is a minimum requirement in the ACER safety culture. On the job, safety requires the establishment of three basic conditions: a safe working environment, employee training and awareness, and a culture that promotes accountability to one another. Environmental awareness for safety often does not initially come naturally, but with effective safety education, reinforcement of safe behaviors, and supervision that motivates the sustainment of safety practices, accidents and injuries can be eliminated.

At ACER, our goal is to eliminate all safety escapes and incidents that may cause injury, damage, or service delay.  As such, full cooperation of all concerned is the expectation.

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